Help needed?
You can contact our servicedesk on one of the following ways. Preferably choose option 1 if you’re already a customer.
For new customers send us an email on servicdesk@driezenit.be. Or call us on 014 39 19 70.
Customers who have a service agreement with us can contact us on the special number they can find in the service contract. Or ask your IT manager.
1. Via support agent
Click the support agent icon, you can find it as a smal blue letter 'd' at the bottom right in your taskbar.
2. Via e-mail
Mail our servicedesk on servicedesk@driezenit.be.
3. Via your customer portal
Log in on https://driezenit.itclientportal.com.
4. Via phone
Call us on 014 39 19 70.
5. Your customer file
For an overview of your data, such as passwords, etc., your IT manager can log into this link.
6. Kyocera printers
Do you have a problem with your Kyocera printer? For devices under contract, you can ask for an intervention on this link.
7. Ask for an appointment
Click on this link to book your appointment.
Remote Support!
One of our support engineers can take over your screen remotely and help your further.
1. Via support agent
Click on the support agent, the blue letter 'd' at the bottom right on your taskbar. Choose 'open' and click 'connect' or give the support engineer the name of your computer (hostname).
2. Via Teamviewer
Click this link : https://get.teamviewer.com/driezenit.